Privacy Policy
Effective Date: July 23, 2026
The Lucky Dot Mah Jongg Co. (“The Lucky Dot,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.theluckydotmahjonggco.com (the “Site”), register for a class or event, purchase a product or service, communicate with us, subscribe to marketing messages, or otherwise interact with our business.
By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may provide information to us when you:
Register for a Mah Jongg class, lesson, event, retreat, guided-play session, or other service
Purchase a product or service
Submit an inquiry or contact form
Join an email or text-message list
Request a private lesson or private group event
Participate in a survey, giveaway, promotion, or contest
Communicate with us by email, telephone, text message, social media, or another method
Submit a review, testimonial, photograph, or other content
This information may include:
Your name
Email address
Mobile telephone number
Billing or mailing address
Registration and order information
Payment-related information
Event preferences, experience level, and requested services
Names or information concerning members of your group
Communications and correspondence with us
Any other information you choose to provide
Payment Information
Payments may be processed by third-party payment processors or website-commerce providers. We generally do not receive or store your complete payment-card number. Payment providers may collect and process information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical and usage information, including:
Internet Protocol address
Browser type
Device type
Operating system
Referring and exit pages
Pages viewed
Date and time of visits
General geographic area
Website interactions
Cookie and similar technology identifiers
2. Cookies and Similar Technologies
The Site and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure marketing performance, prevent fraud, and improve our services.
Some cookies may be necessary for website functions such as registration, checkout, security, or account access. Other cookies may support analytics, advertising, or personalization.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how portions of the Site function. Where required, we may provide additional cookie choices through a consent banner or preference tool.
3. How We Use Information
We may use information to:
Provide, administer, and improve our classes, lessons, events, retreats, products, and services
Process registrations, bookings, purchases, payments, refunds, and order fulfillment
Send confirmations, receipts, schedules, venue information, arrival instructions, reminders, and service updates
Respond to questions, inquiries, and customer-service requests
Coordinate private lessons, private events, and group bookings
Personalize services and recommend appropriate classes or events
Maintain business and transaction records
Operate, protect, troubleshoot, and improve the Site
Analyze website traffic and customer engagement
Send email or text-message marketing when permitted
Administer promotions, surveys, giveaways, or contests
Detect or prevent fraud, misuse, security incidents, or unlawful activity
Enforce our agreements and policies
Comply with legal, tax, accounting, insurance, and regulatory obligations
Protect the rights, property, safety, and interests of The Lucky Dot, our customers, and others
4. Email Marketing
When you subscribe to our email list or otherwise provide permission, we may send emails about classes, events, retreats, products, promotions, and business updates.
You may unsubscribe from promotional emails by selecting the unsubscribe link included in an email. We may continue to send non-promotional communications relating to registrations, purchases, transactions, safety matters, or customer-service requests.
5. Text-Message Program
When you expressly opt in to receive text messages, The Lucky Dot may send recurring informational and promotional messages to the mobile number you provide. Messages may include:
Class and event announcements
Registration and booking updates
Reminders
Retreat information
Availability announcements
Special offers and promotions
Other updates relating to The Lucky Dot
Message frequency varies. Message and data rates may apply.
Consent to receive marketing text messages is not required as a condition of purchasing any product or service. You may opt out at any time by replying STOP or by contacting us. You may reply HELP for assistance.
After an opt-out request, we may send one final message confirming that you have been unsubscribed. We may still send non-marketing messages when legally permitted or necessary to complete a transaction or respond to your request.
We do not sell or share mobile telephone numbers, SMS opt-in information, or text-message consent with third parties for their own marketing or promotional purposes. We may provide this information to vendors that help us deliver and administer our messaging program, but only as necessary to provide those services.
Wireless carriers are not responsible for delayed or undelivered messages.
6. How We Disclose Information
We may disclose information in the following circumstances.
Service Providers
We may provide information to companies that perform services on our behalf, including:
Website hosting and website-management providers
Registration and scheduling platforms
Payment processors
Email and text-message providers
Customer-management systems
Analytics providers
Advertising and social-media platforms
Shipping and delivery providers
Accountants, insurers, attorneys, and professional advisers
Technology, security, and fraud-prevention providers
These providers may use information only as permitted by their agreements with us and applicable law.
Venues, Instructors, and Event Partners
When necessary to provide a class, lesson, retreat, or event, we may share limited information with venues, instructors, contractors, catering providers, accommodation providers, event partners, or other persons involved in delivering the service.
Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
Comply with applicable law, legal process, or governmental requests
Enforce our agreements or policies
Investigate suspected fraud or unlawful activity
Protect the safety, rights, or property of The Lucky Dot, our customers, or others
Respond to an emergency
Establish, exercise, or defend legal claims
Business Transfers
If The Lucky Dot is involved in a merger, acquisition, sale, reorganization, financing, or transfer of business assets, information may be disclosed as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information for another purpose when you direct us to do so or provide consent.
7. Sale of Personal Information
We do not sell personal information for money.
Certain analytics or advertising technologies may be legally treated as “sharing,” “targeted advertising,” or a “sale” under some state privacy laws, even when no money is exchanged. Where applicable, we will provide legally required choices concerning those activities.
We do not sell or share mobile opt-in information or text-message consent for third-party marketing.
8. Social Media and Third-Party Services
The Site may link to or interact with social-media services, payment platforms, maps, booking services, venues, or other third-party websites.
We do not control the privacy, security, or data practices of third parties. Information you provide directly to a third party is governed by that third party’s policies. We encourage you to review those policies before providing personal information.
9. Photographs, Video, Reviews, and Testimonials
We may request permission to use photographs, videos, reviews, testimonials, or other content for our website, social media, advertising, or promotional materials.
Where permission is required, we will obtain consent or provide notice as appropriate. Please contact us if you have questions about content featuring you.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide services and complete transactions
Maintain business, tax, insurance, and accounting records
Manage customer relationships
Resolve disputes
Enforce agreements
Comply with legal obligations
Protect against fraud and security threats
Retention periods vary depending on the type of information and the reason it was collected.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, transmission method, storage system, or payment process can be guaranteed to be completely secure. You provide information electronically at your own risk and are responsible for protecting any passwords or account credentials associated with third-party services.
12. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Provide a portable copy of certain information
Restrict or object to certain processing
Allow you to opt out of certain targeted advertising, sharing, or sales
Withdraw consent when processing is based on consent
These rights are not absolute and may be subject to exceptions.
To submit a request, contact us using the information below. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to all Do Not Track signals, the Site may not respond to them in a uniform manner.
Where legally required, we may recognize applicable browser-based opt-out preference signals.
14. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
A parent or legal guardian should complete any registration or purchase involving a minor. If you believe a child under 13 has provided personal information without appropriate permission, contact us so we can review and delete it when required.
15. Visitors Outside the United States
The Lucky Dot is based in Oklahoma, United States. If you access the Site from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated effective date.
Material changes may also be communicated through the Site, email, or another reasonable method. Your continued use of the Site after an updated policy becomes effective means that the updated policy applies to your subsequent interactions with us.
17. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
The Lucky Dot Mah Jongg Co.
Email: courtney@theluckydotmahjonggco.com
Website: www.theluckydotmahjonggco.com